Stacy Tuschl is a speaker, business coach, and the owner of The Academy of Performing Arts in Wisconsin. She is the author of the book “Is Your Business Worth Saving?” where she reveals proven strategies for pulling entrepreneurs out of a rut and launching them toward business success.
On today's show, Stacy talks about how she really got to know so many people so well through her challenge- and very quickly. She points out that this is not by chance. She explains that she's very intentional with what she does and today, she breaks down how she goes about doing this. Listen in and find out how you can use your intention to build your business and create success.
Some highlights include:
“One of my company values is to deliver ‘wows' to my customers.” At minute 1.48, Stacy explains how she delivers ‘wows' to her customers.
“Do something that nobody is doing.” At minute 2.35, Stacy explains more about how to deliver ‘wows'.
“So what we did was she put all of those emails in a folder for me…” At minute 3.18, Stacy talks about using a personal touch to ‘wow' your customers.
“So it's not about the all or nothing attitude…” From minute 4.30, Stacy talks about doing what you can, when you can.
“So each time you touch or reach out to somebody, it's noticed.” At minute 5.12, Stacy talks about unexpected things you can do for your customers.
“One of my favorite ways to ‘wow' customers is when you mess up.” From minute 5.55, Stacy talks about thinking ahead and creating systems in your business.
“How should you deliver ‘wows' in your mistakes…” At minute 6.35, Stacy explains how you can ‘wow' your customers by pleasantly surprising them.
“It has to be brag-worthy.” At minute 8.03, Stacy talks about offering something brag-worthy to make up for mistakes.
“Be more referable.” At minute 8.28, Stacy shares some advice to get more referrals.
“Do not be bitter with your customers that leave you.” At minute 10.08, Stacy gives some advice to get customers to come back to you, should they leave.
“This is one of my modules in She's Building Her Empire.” At minute 10.36, Stacy explains how you can learn more through her online academy.
For Stacy's 5 Day Challenge, go to: Brand to Expand Challenge
For Stacy's Online Courses go to: She's Building Her Empire Live
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