Negative feedback is never fun to receive, and responding to it can be really difficult for any business owner.
You work so hard to grow your business and give the best customer experience you can, and then someone still has some negative feedback. That feeling can be gut-wrenching. In today's online world, customers love to hide behind the computer and say whatever they want, internet trolls who don't even know who you are, think it's fun to make things up, and small business owners with a lack mindset think this is strategic.
In today's episode, I'll share…
- How to reply back to the negative feedback or review
- What you can do to make it “disappear”
- Why small business owners should never do this to a competitor
Did you know you could ask me any business question you want? Go to www.stacytuschl.com/ask and fill out the form. Maybe next time I'll be answering your question!
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- Instagram: @stacytuschl
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Ways to work with Stacy:
*Learn 10 Free or Low-Cost Ways To Drive More Traffic – During this 5-day virtual workshop, I will teach you how to create brand awareness and maximize your visibility without a huge marketing budget. https://www.5daytrafficbootcamp.com/
* CONTENT MACHINE: Take one piece of content per week and turn it into daily micro-content. Get access here: https://stacytuschl.com/machine
* MASTERMIND: Check out the 4 inevitable stages of what it takes to become a powerhouse and successfully have your business work for you. Watch the FREE training here: https://stacytuschl.com/insider
And if you haven't heard, we've been selling more and more copies of my *new* book The Implementation Code everyday. If you haven't gotten your free copy yet, go to www.implementationcode.co/freebook – and just pay the for shipping and handling and we will mail it out to you right away!
If you want to try out monday.com with a 14 day free trial go to www.stacytuschl.com/monday
I know you’ll love it as much as I do! Let’s build systems together to help you make more time and more money doing what you love.
Let's be more than podcast friends. To join the text messaging community just text PODCAST to (414) 240-1379 OR if you'd rather, click here (>> https://my.community.com/stacytuschl) and text PODCAST.
Stacy Tuschl is a speaker, business coach, and the owner of The Academy of Performing Arts in Wisconsin. She is the author of the book “Is Your Business Worth Saving?” where she reveals proven strategies for pulling entrepreneurs out of a rut and launching them toward business success.
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