Stacy is joined by Erica Keswin, author of “The Retention Revolution,” to delve into the changing landscape of work and how companies can adapt for employee engagement and retention. 

Erica shares her insights on the importance of finding the balance between technology and human connection, the role of rituals in creating a sense of belonging and purpose at work, and strategies for helping employees grow and develop within an organization. Discover why retaining top talent goes beyond compensation and perks and how fostering a culture of growth, transparency, and flexibility can lead to better employee retention and overall success. 

Also in this episode: 

  • Rituals at Work: Rituals play a crucial role in creating a sense of belonging, connecting to purpose and values, and ultimately improving performance in the workplace. 
  • Leadership Development: Encourage open conversations about personal and professional growth, and provide opportunities for skill development.
  • Flexibility: It's about giving people autonomy over their lives and allowing them to work in a way that suits them while still achieving performance goals.
  • Transparent Communication: If someone is not on track for a leadership role, it's essential to have honest conversations about where they can improve and how they can contribute effectively to the organization.
  • Performance Metrics: Focus on outcome-based performance metrics rather than micromanaging through tracking software. 
  • Retention Strategies: Retention should no longer be about trying to bring back employees who have left but about understanding and meeting employees' needs and expectations throughout their tenure. 

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About Stacy Tuschl And Well Oiled Operations:

As a best selling author, speaker, and successful business owner, I empower small business owners to thrive. Through my Well-Oiled Operations™ approach, I assist entrepreneurs in attracting customers, increasing profits, and finding personal happiness. My proven process helps students overcome challenges, reach their full potential, and establish self-sustaining ventures—all while maintaining a balanced life. You shouldn't sacrifice your well-being for your business; your business should enhance your life. I understand the worries and doubts you face, but trust me, your dreams can be realized. Let me guide you in transforming your local business into your ultimate vision, fostering tranquility, prosperity, and fulfillment.

The Retention Revolution: Redefining Employee Engagement And Retention | feat. Erica Keswin

The Well-Oiled Operations Podcast With Stacy Tuschl